Updated on 23 September 2025

At Pattani Opticians, we are committed to providing a seamless and reliable delivery experience for our customers. Please review our shipping and delivery terms below:

1. Delivery Timeline

• We aim to deliver most orders within seven (3 to 7) business days from the date of dispatch.
  
• This estimated period excludes national holidays, natural calamities, or other emergency situations that may cause unavoidable delays.
  

2. Shipment Responsibility

• Pattani Opticians takes full responsibility for the shipment of all orders.
  
• In case of any delivery-related queries or concerns, we request customers to contact us directly rather than the courier partner, so we can address and resolve the issue promptly.
  

3. Free Shipping (Within India)

• We are pleased to offer free standard shipping on all orders within India, regardless of order value.
  

4. International Shipping & Customs Duties

• For customers outside India, custom duties, import taxes, and fees are not included in the product price or shipping cost.
  
• These charges are determined by your country’s customs authorities and are the sole responsibility of the recipient.
  
• Pattani Opticians cannot predict, influence, or control these charges, as customs policies vary widely between countries.
  
• We recommend contacting your local customs office for detailed information on applicable duties or taxes before placing an international order.